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Non-member ticket to my account ticket

New Member

I want to see the tickets I purchased when I was a non-member in the SBB mobile My Tickets menu.

Currently I am registered as a member.

without repurchasing tickets
Is there a way to check it on My Tickets?


Hello @ssue 

Tickets that you bought as a guest on or on the SBB Mobile App are not visible in your customer account after registration.

As a guest you will also receive an order confirmation by mail, because you have bought a ticket for Switzerland on or in the app SBB Mobile / SBB Preview. This is required by law so that you have proof of the purchase.

Have a sunny day,