Step 1

This is where customers help other customers. Find useful information in existing discussions or ask your questions.


Forward

Step 2

You will find tips and tricks about train travel here.


Back Forward

Step 3

You will see the latest posts from all areas of the Community here.


Back End tour
Announcements
Please use our help & contact area for all questions regarding your ticket bookings and for refunds.
The SBB Community is a public forum (customers help customers); please don’t post any personal data (names, addresses, e-mail, credit card numbers, ticket order no. etc.).

How to pay a ticket purchased using travel card with no payment methods

AhmedAlshemi
New Member

I purchased a ticket from the machine at (nations) for the first time using my travel card that doesn't have any payments method but it printed the ticket and it was zone 10 one hour half-fear ticket (2-.fr) because I am 13 years old, so I want to know how I will pay the ticket l, I doesn't remember but I think it was 3 or 4 days ago 

1 REPLY
EleonoraS
Moderator

Hello @AhmedAlshemi 

Thank you for your post. 

If you bought the ticket at a ticket machine and it was printed out, it means it wa actually paid. 
What do you mean exactly by "travel card"? Do you have a SwissPass?

For more information you can call our colleagues at the SBB Contact Center (0041 848 44 66 88, CHF 0.08/Min).

Thank you and have a nice day

EleonoraS