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wrong day booking

New Member

Hello I 


Hi @HeartsFC 

Thank you for your “request”.

- If it is a Swiss ticket, you will find the refund/exchange form here.
- If it is an international ticket purchased online (, you have to call us on +41 848 44 66 88. If you are calling from abroad and this number does not work, please try +41 51 225 78 00.
- If you bought this ticket in a Swiss train station, you have to go directly to the ticket office.

You will find all information here.

I wish you a nice weekend.

Best regards