sbb newsletter

[nrr1]

I had been receiving the SBB Newsletter, the last issue was May 2018. I login using my Swiss Pass and then try to (re)subscribe, but the website won't let me.

HELP! 

[SarahI]

Hello @nrr1

Did you use this website: https://www.sbb.ch/en/meta/newsletter/subscriptions/sbb-subscription.html ?

Greetings,
SarahI

[nrr1]

Yes I went to that page, I login to my SwissPass account and add my SwissPass account#, the Postal code is for Zurich Flughafen SBB Ticket office (which is listed in my account details), the message notes "check accont details". I can sign up for the Swiss Pass Newsletter, but I don't want this, I want the SBB Newsletter.

If I choose the option that I have NO Swiss Travel Pass, when I enter my email address, it notes that a user with that name already exists.

They should not make subscribng to the SBB Newsletter so complicated.

[SandraI]

Hi @nrr1

Ifyou log in to the SwissPass website, you can subscribe to the SwissPass Newsletter. If you log on to the SBB website, you can subscribe to the SBB Newsletter. The SwissPass account is valid for both websites.

Please log in under https://www.sbb.ch/en/buying/pages/konto/konto.xhtml and set a tick mark at the register "Information and offers"

I receive information about offers from SBB and other public transport operators. More information about the use of my data is available in the Privacy Policy.

If you have forgotten your password, you may ask for a new one: https://www.swisspass.ch/pw-reset?provider=sbbkn&lang=en

Kind regards
SandaI