please ticket changes or cancellstion

[LEECHANGGUN]

Dear SBB. ch.

Hello, 

I have a question about ticket changes or cancellation.

​I purchased 2 tickets, from Grindelwald to Spiez (06:49, 11. Nov. 2018.)

 (1. Ticket-ID : 120677893161 / Reference nr : 46555106 / Order no: 437624166)

 (2. Ticket-ID : 936550090697 / Reference nr : 46555105 / Order no: 437624166)

But I want to change my schedule.

I hope to make a reservation(2 tickets), Grindelwald to Domodossla (06:49, 10. Nov. 2018.)  - Not 11. Nov.

Would you please cancel my tickets? or changes my tickets?

Please, tell me how to do it.

Thank you for your help.

Many thanks,

[NicolasK]

Hi @LEECHANGGUN

Thank you for your question.

Unfortunately, I cannot cancel these tickets. Please contact directly our Railservice (+41 848 44 66 88).
My colleagues will be able to help you.

Thank you for your understanding.


Best Regards
NicolasK