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Please use our help & contact area for all questions regarding your ticket bookings and for refunds.
The SBB Community is a public forum (customers help customers); please don’t post any personal data (names, addresses, e-mail, credit card numbers, ticket order no. etc.).

Swiss Travel Pass, travelcards and tickets

You will find everything here on the topic “Swiss Travel Pass, travelcards & tickets”.

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Authorized credit payment but cannot receive the ticket

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340

Swiss Travel Pass – Passenger integration – Children - Swiss Family Card.

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1
277

Find supersaver tickets - new platform.

8
1
1.7K

The differences between the customer account on swisspass.ch and the user account on SBB.ch.

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1.3K

Pick up reserved ticket from Milan to Bern

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23

saver day pass questions

2
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88

Eligibility of the 40% discount for Lucerne Festival

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13

Milano to Geneva Direct (EC34) - not available at end of August?

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11

We need help to buy a Swiss Travel Pass, we from Uzbekistan

1
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22

There was an error processing your request

1
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17

Paying by Visa Card

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18

Selecting Seats from Zermatt to Milano Centrale

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19

I could not take the train Milano-Basel because an Italian train was cancelled

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24

I cannot see my Swiss Travel Pass in ‘my orders‘

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26

Which bus station at Geneva airport is my ticket for?

1
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43

Commuting advice

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47

Hund bei Friends-Tageskarte

1
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21

Rückerstattung des Spartickets für den abgesagten Mai-Streik in Deutschland?

1
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21

Save Day Pass

4
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76

Ticketing error

1
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20

First name and last name input incorrectly in saver day pass

3
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41

Stresa to Annecy

1
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22

ticketing error

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20

How to add kids under age of 6 to my account (Swiss Half Fare Card)

1
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29

Cannot Purchase International Ticket from Australia

1
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51

Unable to use phone call to ask for refund

3
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55

Do my children need to buy any pass if they travel with me? I will travel with Saver Day Pass.

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34

Cannot purchase Swiss Youth Flex travel passes - Datatrans payment error

3
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153

Betreff: Exchange international ticket

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32

GoldenPass from Montreux tickets

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27

no email after paying by credit card

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1.5K

Betreff: Exchange international ticket

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32

Middle name is mixed with last name

1
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25

there is no record of the payment in my credit card statement

1
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60

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