Step 1

This is where customers help other customers. Find useful information in existing discussions or ask your questions.


Forward

Step 2

You will find tips and tricks about train travel here.


Back Forward

Step 3

You will see the latest posts from all areas of the Community here.


Back End tour
Announcements
Please use our help & contact area for all questions regarding your ticket bookings and for refunds.
The SBB Community is a public forum (customers help customers); please don’t post any personal data (names, addresses, e-mail, credit card numbers, ticket order no. etc.).

Unable to buy a GA card

ziogasa
New Author

Hi,

I am trying to buy a GA card but as soon as I click on the "purchase with credit card" button I get the following message:

Offline.

You are now offline. We patiently await your return online to provide you with exciting content.

Your SBB.ch team

What do you think that I should do since I am obviously online. I also checked it with my mobile phone and it is working properly. Any ideas?

1 REPLY
NicolasK
Moderator

Hi @ziogasa 

Thank you for your request.

Have you been able to get your GA in the meantime? If this is not the case, please contact our staff by telephone (+41 848 44 66 88).

I wish you a good day.

Regards
NicolasK