Please use our help & contact area for all questions regarding your ticket bookings and for refunds.
The SBB Community is a public forum (customers help customers); please don’t post any personal data (names, addresses, e-mail, credit card numbers, ticket order no. etc.).
Of course, a change to the GA is possible at any time. I recommend that you purchase the GA at an SBB counter or contact the SBB Contact Center (0848 44 66 88 (CHF 0.08/Min.) after purchasing online so that we can cancel your Point-to-point yearly card.