Swiss travel pass problem

[Jeong]

I purchased swiss travel pass 4day in korea and arrived in switzerland yesterday. I found my ticket date wrong here. I paid the full amount for the ticket and I can't use it here. Can you solve this? Please help.

[NicolasK]

Hi @Jeong 

Thank you for your request.

Unfortunately, I cannot provide you with any information from this communication channel. Please contact our Contact Center directly on +41 848 44 66 88.

Thank you for your understanding.

Regards
NicolasK