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Swiss Travel Pass

Carmen1
New Author

Hello, I have changed my mind to buy a swiss pass after buying 2 return ticket from Zurich to Interlaken. Could you please help me to make a refund?

The order number is: 427736661

1 REPLY
KilianS
Traveller (gold)

Hey @Carmen1

Please use the following refund request form:

 https://www.sbb.ch/en/travelcards-and-tickets/buying-options/formular-erstattungsantrag.html

Regards Kilian