Supersaver ticket query

[AbhishekDobhal]

Hey! Just now I bought supersaver ticket for four of us and now I realised that saver day pass was a better option. Can I cancel my supersaver ticket and adjust that money in saver day pass? Thanks!

[GiorgiaB]

Hello @AbhishekDobhal 

Please complete the refund form on the following link: https://www.sbb.ch/en/travelcards-and-tickets/buying-options/formular-erstattungsantrag.html

They will look into this matter and answer to your questions.

Kind regards.

GiorgiaB

[AbhishekDobhal]

Thanks I've filled this, how much time can I expect for this process?

Thanks

[JulieL]

Hello @AbhishekDobhal 

Normally, you will receive a response between 24 and 48 hours.

I wish you a nice afternoon.

Regards
JulieL

[AbhishekDobhal]

Thanks a lot, you guys are real heroes 🙂