Step 1

This is where customers help other customers. Find useful information in existing discussions or ask your questions.


Forward

Step 2

You will find tips and tricks about train travel here.


Back Forward

Step 3

You will see the latest posts from all areas of the Community here.


Back End tour
Announcements
Please use our help & contact area for all questions regarding your ticket bookings and for refunds.
The SBB Community is a public forum (customers help customers); please don’t post any personal data (names, addresses, e-mail, credit card numbers, ticket order no. etc.).

Snow'n'rail: Ski ticket on Swiss Pass but not the train ticket. Why?

Charl2c
New Member

 

Good morning,

I purchased a Snow'n'rail ticket for 1 day with 1/2tax abonnement.

While buying, I could load the ticket on the Swiss Pass which I did.

I got surprised at the control in the train to be notified that only my Ski ticket was loaded.

No record of my train ticket...

 

It would be great if both could be loaded (less chaos, no print required) onat the Swiss Pass... isn't it the aim of the convenient card?

Last but not least, no record of anything on my profil in the app. Could they be synced up all together as well?

Thank you for your understanding

Have a nice day

Charles

1 REPLY
SarahI
Traveller (platinum)

Hello @Charl2c,

Thank you for your message.

You have the possibility to buy a train ticket on the internet website www.sbb.ch or on the app sbb mobile. At the moment the following travelcards are available on the SwissPass:

  • Half-Fare travelcard
  •  GA travelcard
  • Modular travelcard
  • Point-to-point travelcard
  • Regional travelcards (A-Welle, Frimobil, Libero, Mobilis, Passepartout, Schwyz fare network, Unireso, Z-Pass)
  • Annual bike pass
  • 1-month travelpass for the Half-Fare travelcard

Greetings,
SarahI