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Saver Day Pass Inquiries

SOLVED
KIMMINSUN
New Author

I'd like to change the Saver Day Pass passenger.
Please help me if there is a way!

1 ACCEPTED SOLUTION
RolandP
Commuter (gold)

Hello @KIMMINSUN 

What would you like to change? A transfer to another person or rectifing the travellers's name due to a typo or missing mitddle name?

A complete name change (new person) is not possible. Saver offers are not subject to refund unless you bought two identical tickets for one and the same person.

More information in the refund policy you can find here:

https://www.sbb.ch/en/help-and-contact/refunds-compensation/refunds-compensation/ticket-refunds.html

Kindly see our English speaking community:

https://sbbcffffs-community.sbb.ch/t5/Questions-and-answers/ct-p/forum_en

Best regards,
Roland

Antwort hilfreich? Danke für deinen Like oder Markierung als Lösung :: Reply helpful? Thank you for giving it a like or mark it as solution.

View solution in original post

1 REPLY
RolandP
Commuter (gold)

Hello @KIMMINSUN 

What would you like to change? A transfer to another person or rectifing the travellers's name due to a typo or missing mitddle name?

A complete name change (new person) is not possible. Saver offers are not subject to refund unless you bought two identical tickets for one and the same person.

More information in the refund policy you can find here:

https://www.sbb.ch/en/help-and-contact/refunds-compensation/refunds-compensation/ticket-refunds.html

Kindly see our English speaking community:

https://sbbcffffs-community.sbb.ch/t5/Questions-and-answers/ct-p/forum_en

Best regards,
Roland

Antwort hilfreich? Danke für deinen Like oder Markierung als Lösung :: Reply helpful? Thank you for giving it a like or mark it as solution.