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Refund ticket

FSFrias
New Member
‎27.02.2019 19:41

Hello,

 

I had a supersaver ticket however there were cancelledd trams and trains. So I needed to buy another ticket for a later connection and would like to be compensated. I have screenshots of the delays and my tickets that I can send, if requested.

The original supersaver ticket was from Zurich Flughafen to St. Gallen IC727 on the 27.02 and then needed to buy another for 14Chf, later.

Best regards,

Filipe Frias.

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1 REPLY
SandraI
Commuter (silver)
‎28.02.2019 14:41

Hi @FSFrias

I'm sorry for the delays.

I kindly ask you to fill in the refund request form:
https://www.sbb.ch/en/travelcards-and-tickets/buying-options/refund-request.html

Kind regards
SandraI

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