Step 1

This is where customers help other customers. Find useful information in existing discussions or ask your questions.


Forward

Step 2

You will find tips and tricks about train travel here.


Back Forward

Step 3

You will see the latest posts from all areas of the Community here.


Back End tour
Announcements
Please use our help & contact area for all questions regarding your ticket bookings and for refunds.
The SBB Community is a public forum (customers help customers); please don’t post any personal data (names, addresses, e-mail, credit card numbers, ticket order no. etc.).

Refund request

SOLVED
Go to solution
Sherub
New Author
2 weeks ago

Hello, I bought a travel card for a month and requested a refund. Is there any way possible that I can cancel my refund request?

0 Likes
1 ACCEPTED SOLUTION
MelanieD
Moderator
2 weeks ago

Hello @Sherub,

Thank you for your inquiry.

In such a case it is best to call us:Tel. 0848 44 66 88
(CHF 0.08/min.)
(available 24/7, sometimes you may be required to wait)
Or if you call us from abroad:

+41 51 225 78 00

Have a nice day
Greetings MelanieD

View solution in original post

0 Likes
1 REPLY
MelanieD
Moderator
2 weeks ago

Hello @Sherub,

Thank you for your inquiry.

In such a case it is best to call us:Tel. 0848 44 66 88
(CHF 0.08/min.)
(available 24/7, sometimes you may be required to wait)
Or if you call us from abroad:

+41 51 225 78 00

Have a nice day
Greetings MelanieD

0 Likes

Contact

SBB The Swiss Railway
Passenger Traffic / Digital Business
Wylerstrasse 123/125
3000 Bern 65
Switzerland

SBB Community

Clients help each other:
The SBB Community is the digital center for questions about the railway and everything in connection with it.

Social Media

The company