Refund for two Carte journaliere multipacks

[sunam]

Dear SBB,

Hi there.

I have two  Carte journaliere multipacks one expiring November 2020 and one expiring in May 2021.  I bought them both at ticket counters.   Could I get them refunded, and if so, how?

Many thanks, and hope everyone stays safe,

Sun

[SamanthaAd]

Hello @sunam,

We understand your situation. You can receive a refund directly to our SBB counters.

Have a nice day

SamanthaAd

[sunam · Accepted solution]

Dear Samantha, Thank you very much for information. Have a great Easter! Sunam