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My half fare card is not working

chris1975
New Author
‎24.08.2021 13:56

My half fare card is not working when I am trying to purchase tickets on the mobile app. 

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1 REPLY
GiorgiaB
Pendler/in
‎25.08.2021 14:44

Hello @chris1975 

You can change the reduction under «My Settings» and «Travelers» or in the step «Ticket Option». Please click on «Edit travelers». 

The reduced price is not automatically calculated even if the SwissPass is registered in the app SBB Mobile.

Kind regards

GiorgiaB

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