Step 1

This is where customers help other customers. Find useful information in existing discussions or ask your questions.


Forward

Step 2

You will find tips and tricks about train travel here.


Back Forward

Step 3

You will see the latest posts from all areas of the Community here.


Back End tour
Announcements
Please use our help & contact area for all questions regarding your ticket bookings and for refunds.
The SBB Community is a public forum (customers help customers); please don’t post any personal data (names, addresses, e-mail, credit card numbers, ticket order no. etc.).

My Swisspass was stolen. Where to order a duplicate card and how much does it cost?

KarolinaG
New Author
‎24.07.2020 15:33

My Swisspass was stolen. Where to order a duplicate card and how much does it cost? Thanks!

0 Likes
1 REPLY
SandraI
Commuter (silver)
‎25.07.2020 12:42

Hi @KarolinaG 

I'm sorry for that.

You can order a new SwissPass for a fee of CHF 30.- online.

Kind regards
SandraI

0 Likes

Contact

SBB The Swiss Railway
Passenger Traffic / Digital Business
Wylerstrasse 123/125
3000 Bern 65
Switzerland

SBB Community

Clients help each other:
The SBB Community is the digital center for questions about the railway and everything in connection with it.

Social Media

The company