Please use our help & contact area for all questions regarding your ticket bookings and for refunds.
The SBB Community is a public forum (customers help customers); please don’t post any personal data (names, addresses, e-mail, credit card numbers, ticket order no. etc.).
Thank you for your request. You can pay your open bill for the Half-Fare Card by phone with your credit card. You can reach the Contact Center 24 hours a day on +41 848 44 66 88. Greetings and have a nice day. NadineS