Step 1

This is where customers help other customers. Find useful information in existing discussions or ask your questions.


Forward

Step 2

You will find tips and tricks about train travel here.


Back Forward

Step 3

You will see the latest posts from all areas of the Community here.


Back End tour
Announcements
Please use our help & contact area for all questions regarding your ticket bookings and for refunds.
The SBB Community is a public forum (customers help customers); please don’t post any personal data (names, addresses, e-mail, credit card numbers, ticket order no. etc.).

I want to refund tickets please!

Sook
New Member
‎25.02.2020 19:02

Hello!

I bought tickets for interlaken ost -> Zurich on tommorrow noon.

But I bought 3 times after that.

Total I bought 5 tickets for 2 people.

I want to refund for 3 tickets.

Want to refund list.

 Ticket-ID:325756741865

- Ticket-ID:765710807870

- Ticket-ID:15076721739

 

I try to refund on SBB app But err occured.

 

 

0 Likes
1 REPLY
NicolasK
Moderator
‎25.02.2020 19:34

Hi @Sook 

Thank you for your request.

Please contact our contact center by phone directly (+41 848 44 66 88). We don’t have any information about your orders here.

Thank you for your understanding.

Regards
NicolasK

0 Likes

Contact

SBB The Swiss Railway
Passenger Traffic / Digital Business
Wylerstrasse 123/125
3000 Bern 65
Switzerland

SBB Community

Clients help each other:
The SBB Community is the digital center for questions about the railway and everything in connection with it.

Social Media

The company