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I want to cancel my one order

Joohyuk
New Author

I want to cancel my order (Order no.:448163904)

Zürich HB  toBernsingle journey 2nd class. Sun, 20.01.2019

 

I just want to cancel this one order (CHF 102).

2 REPLIES
Joohyuk
New Author

my e-mail adress : rkdwngr7@kaist.ac.kr

SandraI
Commuter (silver)

Hi @Joohyuk

We kindly ask you to fill in the refund request form:

https://www.sbb.ch/en/travelcards-and-tickets/buying-options/refund-request.html

Kind regards
SandraI