I purchased my ticket and was charged and haven't received my tickets

[abdi]

i booked the supersaver tickets for 4 people from olten to geneve

the dates that i booked for was from 24 august to the 26 august.

can you please check your systems and send my tickets to my email - abdinasir_uk1996@hotmail.co.uk

otherwise please refund me my money.

kind regards

[KilianS]

Hey @abdi

Check out the following forum post: https://sbbcffffs-community.sbb.ch/t5/Travelcards-and-tickets/Ticket-purchased-and-credit-card-charg...

Regards Kilian

[abdi]

Hi @KilianS don’t know how that helps because I already checked that post before I even messaged on here

Please can u help resolve this situation because is causing me a lot of distress.