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I bought the ticket, but the reservation is not processed.

New Member

Sorry I'm not good at English 😞

I bought a ticket but the payment window gone wrong. I pressed checkout button then I got a massage that the ticket is not available. What should I do?

Traveller (platinum)

Hallo @dldsbstjys,

As soon as you receive an error message in system, the sale is rejected even though the payment appears on your credit card. This is a temporary booking that will be deactivated later. I please ask you to try again.

Have a nice day