Betreff: How to pay a ticket purchased using travel card with no payment methods

[AhmedAlshemi]

I purchased a ticket from the machine at (nations) for the first time using my travel card that doesn't have any payments method but it printed the ticket and it was zone 10 one hour half-fear ticket (2-.fr) because I am 13 years old, so I want to know how I will pay the ticket l, I doesn't remember but I think it was 3 or 4 days ago 

[EleonoraS]

Hello @AhmedAlshemi 

Thank you for your post. 

If you bought the ticket at a ticket machine and it was printed out, it means it wa actually paid. 
What do you mean exactly by "travel card"? Do you have a SwissPass?

For more information you can call our colleagues at the SBB Contact Center (0041 848 44 66 88, CHF 0.08/Min).

Thank you and have a nice day

EleonoraS