How to access a ticket sent to the wrong email address

[dilanhettti]

I have bought a ticket before creating an account. I entered the wrong email address and cannot find where I can access my ticket purchased. Can someone please help?

[EleonoraS]

Hello @dilanhettti 

If you buy tickets as a guest, you cannot see them unter "my orders": we only send them per mail.

If the email adress was not correct, please call our colleagues at the SBB Contact Center (0041 848 44 66 88, CHF 0.08/min): they can search with your name or with the wrongly spelled email address and send the ticket to the right one. 

I wish you a nice day. 

EleonoraS