Half Fare Card

[ZIMUPIG]

Dear Sir/Madam,

I am LI Lei, I checked in for a half price Swiss pass before Christmas in Basel SBB but I still have not received the post for my half price card. I have booked half-price train ticket and I will take train on this Friday evening. So I am worried about my card and I want to know when I can receive the ticket. Is there is something wrong?

Thanks a lot!

[FatimaH]

Hello @ZIMUPIG

Thank you for your query.

I recommend you to call directly our Rail Service at +41 (0) 848 44 66 to check if your card has already been produced. They can then tell you what to do next.

Greetings,
FatimaH