Step 1

This is where customers help other customers. Find useful information in existing discussions or ask your questions.


Forward

Step 2

You will find tips and tricks about train travel here.


Back Forward

Step 3

You will see the latest posts from all areas of the Community here.


Back End tour
Announcements
Please use our help & contact area for all questions regarding your ticket bookings and for refunds.
The SBB Community is a public forum (customers help customers); please don’t post any personal data (names, addresses, e-mail, credit card numbers, ticket order no. etc.).

Group ticket Zurich to Kandersteg problems

stewarth
New Member

I'm trying to price and will eventually book a Group ticket for 33 people for July from Zurich Airport to Kandersteg, but the site reports no tickets available. I've tried changing the dates to May, to One Way vs Return, I've tried reducing the number of tickets nothing seems to work.

But if I shorten the trip to Zurich to Bern tickets become available to book, but separately Bern to Kandersteg does not.

Am I doing something wrong, or does the website simply not support such a booking and I have to call? Seems very strange to me.

Stewart

1 REPLY
SandrineS
Traveller (platinum)

Hello @stewarth 

Online booking is only possible for connections with sufficient space (Zurich Airport to Bern). For the connection Bern to Kandersteg there is no sufficient space.
You can place your order by telephone via our Rail Service 0848 44 66 88 (CHF 0.08/min.). We will also be happy to advise you free of charge at one of our SBB railroad counters.
We ask you to book your group travel well in advance (but no later than 3 working days before departure).

Greetings, SandrineS