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I reserved a SBB supersave tickets. However, the first name in the voucher is misspelled EE(O) -> E(X)). Voucher : JESOO KIM PASSPORT : JEESOO KIM In this case, is it possible to use tickets normally?
Usually, the name on your passeport should be the same but If only one letter is different, it should be okay. It's also important that you birthday is correct.