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Add ticket to apple wallet

New Author

Just a month ago I purchased tickets and I remember I managed to put them on the apple wallet. Now I can't find the button that let me do that.. I'm thinking maybe it's because of the new iOS update? Still there should be a way... Btw, my trip is two weeks from now (maybe it will be available nearer the depart day?)

Traveller (platinum)

Hello @catkat96,

To save your tickets in wallet you can select the three points as you see in the attachment.

Have a nice day


@SamanthaAd When I click on that only "refund ticket" option appears... also I uninstalled and installed the app just in case and it's still the same.

Traveller (platinum)

Hello @catkat96 

We recommend you to contact our ticketshop support directly. Please send us a screen shot, so we can see where the problem is. You can reach the support by mail:

Have a nice day

Greetings, SandrineB