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sbb mobile app keeps stopping after latest updates

mw0
New Author
0 Likes

I updated the sbb app today, and now it keeps stopping (crashing) in almost any function I try to use.

I can login to swisspass.ch, but as soon as I try to load my travelcards: crash. I search for a connection in the timetable: crash. etc...

So basically the app is completely useless on my Galaxy S7 now ...

Anybody else seeing this?

Maybe any ideas on how to fix this? (I have already reinstalled twice...)

Thx

Re: sbb mobile app keeps stopping after latest updates

FatimaH
Moderator
0 Likes

Hello @mw0 

We recommend you to contact our support via e-mail: ticketshop@sbb.ch

Re: sbb mobile app keeps stopping after latest updates

unastaten
New Member
0 Likes

Hello @FatimaH 

Thanks for pointing!

.