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Cancellation of a class upgrade

Vera
New Author
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I accidentally bought a first-class ticket upgrade, thinking it was a ticket in itself. How can I cancel this ticket upgrade (which is basically useless when I dont have a normal ticket). Thanks

Re: Cancellation of a class upgrade

NicolasK
Moderator
0 Likes

Hey @Vera

Please contact direct our Ticketshop Support via ticketshop@sbb.ch. Don’t forget your order number.

Regards
NicolasK