Hello, My bag got stolen on 23 September 2019 from the train IC1516 leaving Zurich airport at 10:09am to Lausanne. There is a witness that saw the thief leaving the train with my bag at Zurich Oerlikon at 10:15. I have already contacted the Police in Zurich to report the complaint of my stolen bag and I submitted an online lost and found request via CFF portal on the same day. I appreciate everything you are doing in terms of 1) mobility and 2) finding back lost objects: 1) Especially in Canton of Vaud, I see that a lot of works are done to improve the mobility by expanding existing train stations (Lausanne, Renens to name a few). 2) A colleague of mine left his iPhone on the train and he got it back after 3 weeks Everyday, I take the train to go to work. I have noticed that you do not have camera installed on IC5 but only on RE train. Therefore, I am wondering what is your plan in terms of security. What CFF is going to do in terms of video surveillance? Are they planning to install camera on IC train? What is the amount of stolen objects on CFF train? Can you report the statistic? What is the procedure to obtain a document containing the statistic? I look forward to hearing from you soon, Sincerely,
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