Hello, the reason to post this topic here is that I get different opinions from many different SBB sources and staff (seems still not clear to them) Would be good SBB management to take better care for training and learning of the staff and information sources 1. Furthermore: using the SBB Mobile app requires you to have your own Swiss Pass or ID physically with you. look here: Which documents I have to show to the ticket inspector? https://www.sbb.ch/en/help-and-contact/produkte-services/apps/sbb-mobile-sbb-preview/sbb-mobile-app.html#anchor8 If you have a travelcard on the SwissPass and have bought a ticket that is linked to it, you can simply show the ticket in the app. The prerequisite for this is that you are logged in with the SwissPass login and were also logged in at the time of purchase. Once you’ve done this, there’s usually no need to show your SwissPass card. 2. Seit die Junior-Karte und die Kinder-Mitfahrkarte auf dem SwissPass referenziert sind, häufen sich Reaktionen, welche das Handling mit dem SwissPass des Kindes bemängeln. Nun hat die öV-Branche Abhilfe geschaffen. Ab sofort können die beiden Angebote auch über den SwissPass oder SwissPass Mobile der Begleitperson vorgewiesen werden. https://www.allianceswisspass.ch/de/asp/News/Newsmeldung?newsid=482 The child's SwissPass no longer needs to be carried with you. The extension is automatic, customers do not have to do anything. Accompanying persons can still check in their accounts on swisspass.ch whether there is a link to a Junior Card or Children’s Co-travelcard.
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