Dear @psw88
For the problem with the toilet in Brig, I recommend you to contact directly our customer dialogue: customerdialogue@sbb.ch.
We want to protect passenger against passive smoking, but a blanket smoking ban in station is not planed. At the moment smoking is banned in all the encloses areas and passageways of our stations and in our shopping areas. Constantly the SBB check different solution to make it for everyone agreeable. We are looking for solutions and we will try next year a model of special smoking areas on platforms. The problem is the space on the platforms which is very small during the rush hours. That’s why these areas would be at the end of the platform. These areas would not be enclosed spaces and the surrounding area would therefore not be completely shielded from the smoke. If we find an ideal solution, we will take appropriate action.
I wish you a nice day.
Kind regards,
MarinaZ
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