We are currently refunding tickets for travels until 30.4.2020 free of charge.
Did you purchase your tickets at the SBB railway counter? Please come to the desk.
Refunds for international e-tickets can be requested by calling the SBB Contact Center on: 0848 44 66 88 (CHF 0.08/min.).
For tickets purchased in an other country, please refer to the Rail Company of the country concerned.
Kind regards SandraI
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