SBB takes the issue of protecting passengers against passive smoking very seriously. We are sorry to hear of your annoyance at other people smoking in the station.
SBB prohibits smoking in areas where passengers or staff would be severely affected by the tobacco smoke. This is why smoking is banned in all the publicly accessible enclosed spaces and passageways of our stations and across the board in our shopping arcades and underground stations. Those of our customers who do smoke would find a smoking ban in places where air can circulate freely (e.g. on concourses with high ceilings or on platforms) hard to understand.
Although there are currently no plans for a blanket smoking ban in stations, SBB is keen to identify potential solutions in this regard. We are constantly looking into this issue and have, for instance, already studied the model of special smoking areas on platforms. Given the space requirements and the concentrated build-up of smoke, such areas could probably only be set up at the end of the platforms where few people tend to congregate. This would be likely to annoy smokers, especially since the ends of many platforms are exposed to the elements. In addition, as these zones would not be enclosed spaces and the surrounding area would therefore not be completely shielded from the smoke, this model would not help to solve the problem fully. If we are presented with different findings or identify an ideal solution, we will take appropriate action.
SBB has put additional measures in place since the smoking ban was introduced on its trains and in large parts of its stations. Signage has been significantly improved, additional ashtrays have been installed and our staff have been reminded to ensure that passengers do not smoke in a designated no-smoking area.
SBB Real Estate also conducted market research into smoking at stations last year and found that two-thirds of the 1,000 people surveyed (both smokers and non-smokers) are satisfied with the current situation. As things stand, therefore, we will not be making any changes to our current solution – having zones in our stations where smoking is prohibited and zones where it is permitted – which is currently largely accepted, practical and in line with legal requirements.
We hope that this information will give you a clearer understanding of the circumstances and wish you all the best.
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