"Verified by Visa", "MasterCard SecureCode", "American Express SafeKey" and "Diners ProtectBuy" are based on a technology called 3-D Secure. This service ensures, that only you may purchase online using your credit card.
If your credit card is signed on for 3-D Secure, a pop-up window will appear during the payment transaction, in which your 3-D Secure password is requested as well as your pre-selected security message. The password identifies you clearly as the cardholder. The indicated security message gives you the assurance that your password verification was carried out by your credit card company.
This pop-up window is automatically blended in by your credit card company and is not governed by the SBB.
For further queries regarding payment using your credit card, please contact your credit card company.
We recommend that you use a different payment card or that you purchase your tickets at your nearest railway station ticket office.
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