Step 1

This is where customers help other customers. Find useful information in existing discussions or ask your questions.


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Step 2

You will find tips and tricks about train travel here.


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Step 3

You will see the latest posts from all areas of the Community here.


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Please use our help & contact area for all questions regarding your ticket bookings, for refunds and to report lost items.
The SBB Community is a public forum (customers help customers); please don’t post any personal data (names, addresses, e-mail, credit card numbers, ticket order no. etc.).

Questions and answers

Use the expert knowledge of the Community for your concerns, join in discussions, or help other members with questions about the SBB and rail travel.

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Contact

SBB The Swiss Railway
Passenger Traffic / Digital Business
Wylerstrasse 123/125
3000 Bern 65
Switzerland

SBB Community

Clients help each other:
The SBB Community is the digital center for questions about the railway and everything in connection with it.

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