Beware of phishing attacks! Phishing attacks on the Internet aim to obtain login data or personal customer information. Always check the sender address and website link if you receive suspicious e-mails and never share passwords or credit card information. More information at www.sbb.ch/en/phishing.

Please use our help & contact area for all questions regarding your ticket bookings, for refunds and to report lost items.
The SBB Community is a public forum (customers help customers); please don’t post any personal data (names, addresses, e-mail, credit card numbers, ticket order no. etc.).