loss camera backpack

[ThanawatL]

I loss my black camera backpack on the last train. 

I have already submit report SSB Loss and Found but I have not received any updates.

My reference number is K2022/019830

[VlaznimA]

Hello @ThanawatL 

You will receive the first info after 3-4 working days by e-mail or by SMS. However, if you want to check the status, you can do so by calling the Contact Center at 0848 44 66 88 (CHF 0.08/min.).

Have a nice day.

Kind regards, VlaznimA.

[ThanawatL]

Can I check the status this report by email?

[SandrineS]

Hello @ThanawatL 

Yes, you can also check the status by email. It may take longer until you receive an answer.

Greetings, SandrineS