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Lost Report matched Found Report and was rejected

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I have a lost report  K2022/049421 for a huawei smartphone P30 lite that matched a found report F2022/028053 with the same general characteristics and the same day, only different mobile operator and I was told when calling the sbb lost and found number that the reports do not match. I have provided IMEI in the report, serial number and SIM number. Can I have from sbb a check again and a written resolution that the reports do or do not match? thanks


Hello @tinocg01 

Thank you for your query.

Please contact our SBB Contact Center again directly by phone: 0848 44 66 88

I wish you a nice Sunday.

Kind regards,