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wrong birthday

Hui
New Author
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Hello, 
I already has a half fare card. But I am sorry to find that I fill in the wrong birthday when buy train tickets, I exchanged the position of the month and day. And I have bought two saver day pass, one point to point ticket and one supersaver ticket. Can I use these tickets directly, or need to buy new tickets?

I made the mistake when registered the account, there is no hint at all and I didn't notice the mistake. Suggest to fix the bug.

Highlighted

Re: wrong birthday

Moderator
0 Likes

Hello @Hui 

Thank you for your request.

If it is a small date error, you can travel with these tickets. You do not need to buy new tickets.

I wish you a good day.

Best regards,
JulieL