Step 1

This is where customers help other customers. Find useful information in existing discussions or ask your questions.


Step 2

You can discover and actively shape the digital services of SBB here.

Back Forward

Step 3

You will find tips and tricks about train travel here.

Back Forward

Step 4

You will see the latest posts from all areas of the Community here.

Back End tour
Please use our support form for all questions regarding your ticket bookings.
The SBB Community is a public forum (customers help customers); please don’t post any personal data (names, e-mail, credit card numbers, etc.).

wrong birthday

New Author

I already has a half fare card. But I am sorry to find that I fill in the wrong birthday when buy train tickets, I exchanged the position of the month and day. And I have bought two saver day pass, one point to point ticket and one supersaver ticket. Can I use these tickets directly, or need to buy new tickets?

I made the mistake when registered the account, there is no hint at all and I didn't notice the mistake. Suggest to fix the bug.

Re: wrong birthday

Traveller (platinum)

Hello @Hui 

Thank you for your request.

If it is a small date error, you can travel with these tickets. You do not need to buy new tickets.

I wish you a good day.

Best regards,