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supersaver refund

New Member

Hi all, I bought a supersaver for tomorrow afternoon but due to a change of plans with my university schedule, I would like to anticipate my trip. From the SBB website I understand that I could book another ticket (non supersaver) for tomorrow at an ealier time and then apply for the refund of the supersaver ticket. Is this correct? Could I still receive a refund if I buy a new ticket for today instead of tomorrow?

If I could get it reimbursed, is there any fee I would need to pay?

Many thanks.

Re: supersaver refund


Hello @Nic90_ 

Supersaver tickets are only valid for the printed date and selected train. Should you travel on another date or train, a new ticket is required.

Please book your ticket with the correct details and the completely identical route again under (or with the application SBB Mobile for mobile cellular phones) and forward us the new order number by e-mail before the departure of the booked train in your former booking.

On receipt, we will cancel the order and refund the amount to your means of payment (this includes a fee of CHF 10.00).

Greetings NadineS