Step 1

This is where customers help other customers. Find useful information in existing discussions or ask your questions.


Forward

Step 2

You will find tips and tricks about train travel here.


Back Forward

Step 3

You will see the latest posts from all areas of the Community here.


Back End tour
Announcements
Coronavirus notice: Refund request
Please use our support pages for all questions regarding your ticket bookings.
The SBB Community is a public forum (customers help customers); please don’t post any personal data (names, e-mail, credit card numbers, ticket order no. etc.).
Highlighted

super saver ticket cancellation

YuGUO
New Author
‎09.09.2017 11:46
0 Likes

If i buy super saver ticket from Montreux to Interlaken west and i can't go now. Can i cancel it and get refund in advance?

Reply

Accepted Solutions
Highlighted

SarahI
Traveller (platinum)
‎11.09.2017 15:47
0 Likes

Hello @ YuGUO,

 

No, all tickets issued as E-Tickets (as for example. supersaver tickets) are non-refundable.

 

Greetings,

SarahI

 

View solution in original post

Reply

All Replies
Highlighted

SarahI
Traveller (platinum)
‎11.09.2017 15:47
0 Likes

Hello @ YuGUO,

 

No, all tickets issued as E-Tickets (as for example. supersaver tickets) are non-refundable.

 

Greetings,

SarahI

 

View solution in original post

Reply

Contact

SBB The Swiss Railway
Passenger Traffic / Digital Business
Wylerstrasse 123/125
3000 Bern 65
Switzerland

SBB Community

Clients help each other:
The SBB Community is the digital center for questions about the railway and everything in connection with it.

Social Media

The company