Step 1

This is where customers help other customers. Find useful information in existing discussions or ask your questions.


Forward

Step 2

You will find tips and tricks about train travel here.


Back Forward

Step 3

You will see the latest posts from all areas of the Community here.


Back End tour
Announcements
Coronavirus notice: Refund request
Please use our support pages for all questions regarding your ticket bookings.
The SBB Community is a public forum (customers help customers); please don’t post any personal data (names, e-mail, credit card numbers, ticket order no. etc.).

sbb newsletter

nrr1
Traveller (bronze)
0 Likes

I had been receiving the SBB Newsletter, the last issue was May 2018. I login using my Swiss Pass and then try to (re)subscribe, but the website won't let me.

HELP! 

SarahI
Traveller (platinum)
0 Likes

Hello @nrr1

Did you use this website: https://www.sbb.ch/en/meta/newsletter/subscriptions/sbb-subscription.html ?

Greetings,
SarahI

nrr1
Traveller (bronze)
0 Likes

Yes I went to that page, I login to my SwissPass account and add my SwissPass account#, the Postal code is for Zurich Flughafen SBB Ticket office (which is listed in my account details), the message notes "check accont details". I can sign up for the Swiss Pass Newsletter, but I don't want this, I want the SBB Newsletter.

If I choose the option that I have NO Swiss Travel Pass, when I enter my email address, it notes that a user with that name already exists.

They should not make subscribng to the SBB Newsletter so complicated.

 

SandraI
Moderator
0 Likes

Hi @nrr1

Ifyou log in to the SwissPass website, you can subscribe to the SwissPass Newsletter. If you log on to the SBB website, you can subscribe to the SBB Newsletter. The SwissPass account is valid for both websites.

Please log in under https://www.sbb.ch/en/buying/pages/konto/konto.xhtml and set a tick mark at the register "Information and offers"


If you have forgotten your password, you may ask for a new one: https://www.swisspass.ch/pw-reset?provider=sbbkn&lang=en

Kind regards
SandaI