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refund

wooungju
New Author

My ticket is an international ticket

So the company has to proceed with the refund.

order number : (SBB Admin: deleted. Reason: personal data)

1 REPLY
schwarzd
Community Manager

Hi @wooungju,

Please use our help & contact area for refunds and compensation. 

Direct link to the refunds section: https://www.sbb.ch/en/help-and-contact/refunds-compensation/ticket-refunds.html 

We cannot process refund requests in the SBB Community.

Best regards,

Daniel, Community Manager