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refund request

New Member
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hello

I’m jeonghyeon jang from South Korea. I bought supersaver ticket (5.3 7:02am from zurich hb to interaken west ) but I missed train because of flix bus. So I bought new indivual ticket( same route) for next train. I know that when I have this situation, I can get refund of one ticket. So I want to know how to I refund it. Thank you 6CA6339C-93B0-4908-AA31-14A13853555C.png

 

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Re: refund request

Moderator
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Hello @유재민 

Thank you for your request. 

You can find the refund request form here: https://www.sbb.ch/en/travelcards-and-tickets/buying-options/refund-request.html

I wish you a nice day.

Best regards,

MarinaZ