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please ticket refund.

geumje
New Member

Hello SBB. I'm geumje.

I booked Interlaken> Basel (SBB), Basel> Paris (TGV) on the site of the TGV. I would like to refund Interlaken> Basel (SBB). My reference is SNTLGR, and surname is yoon.
Train 1066 | 2nd class Coach 5 seat 168, 163, 162, 161
It is a train from 10:35 to 12:29.
If a refund is available from SBB, please ask for a refund.
Thank you for your quick reply. My e-mail is ykj9982@naver.com

1 REPLY
NicolasK
Moderator

Hi @geumje 

Thank you for your question.

On this communication channel, it is not possible to answer your request. We can’t cancel a ticket order. Please contact our contact Center directly (+41 848 44 66 88).

Thank you for your understanding.

Regards
NicolasK