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I have buy two tickets from Interlaken to Bern just now, and I have already paid for them. But I don't get anything about the tickets. Please check whether I purchase success and where my money goes? Now, I don't know whether need to buy again.
I advise you to contact our Ticketshop. My colleagues can check if your booking was successful accepted or not. You can call this number: 0848 030 030 or write an e-mail at: ticketshop@sbb.ch.